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	<title>Richard&#039;s blog &#187; retail</title>
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	<link>http://richardjackson.org</link>
	<description>Life in Melbourne.</description>
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		<title>Packaging &amp; differentiation</title>
		<link>http://richardjackson.org/2010/10/16/packaging-differentiation/</link>
		<comments>http://richardjackson.org/2010/10/16/packaging-differentiation/#comments</comments>
		<pubDate>Sat, 16 Oct 2010 09:01:46 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://richardjackson.org/?p=601</guid>
		<description><![CDATA[Good graphic design is inexpensive. Sure, hiring a visual branding outfit and doing the unexpurgated positioning exercise is expensive, but if you already know who you are, a smart graphic designer can get you close for 1/10th of the price. So it&#8217;s surprising to me how many products in the supermarket don&#8217;t even look like [...]]]></description>
			<content:encoded><![CDATA[<p>Good graphic design is <em>inexpensive</em>. Sure, hiring a visual branding outfit and doing the unexpurgated positioning exercise is expensive, but if you already know who you are, a smart graphic designer can get you close for 1/10th of the price. So it&#8217;s surprising to me how many products in the supermarket don&#8217;t even look like they&#8217;ve had the benefit of a graphic designer. Given the huge proportion of decisions being made in the &#8220;last six feet&#8221;, design that makes the customer feel good could be the most cost-effective marketing you could do. Here&#8217;s some things I bought on a recent weekly trip to <a href="http://www.thomasdux.com.au/">Thomas Dux</a> that are ahead of the pack:</p>
<p><img src="http://lh5.ggpht.com/_ThR3R25Swd0/TJVSSAW7wnI/AAAAAAAAEuk/1_J12Cr1fMA/IMG_1441.JPG" alt="Salty Dog Chips" /><br />
<a href="http://saltydog-grrr.com/darlingspuds/salty.html">Salty Dog Chips</a>. I love how the dog looks like it&#8217;s doing something naughty. I think that resonates with the furtive naughtiness of eating crisps.<br />
<img src="http://lh6.ggpht.com/_ThR3R25Swd0/TJVSSkgahEI/AAAAAAAAEuo/0GKfJeQrZwE/IMG_1442.JPG" alt="Nudie Coconut Water" /><br />
<a href="http://www.nudie.com.au/home">Nudie</a>&#8217;s whole direction is so cute, spirited and cheerful.<br />
<img src="http://lh3.ggpht.com/_ThR3R25Swd0/TJVSTOMRPWI/AAAAAAAAEus/uky2UMLaqsg/IMG_1443.JPG" alt="Commissary Kitchen" /><br />
It kinda looks like the brand is &#8220;I WANT&#8221; but <a href="http://commissary.com.au/">Commissary Kitchen</a> is responsible for this one. Why make the consumer turn it over when you can talk to them on the front? Use of &#8220;I&#8221; engages the consumer&#8217;s higher level wants.<br />
<img src="http://lh4.ggpht.com/_ThR3R25Swd0/TJVSTshEFkI/AAAAAAAAEuw/p6f4BSTfH0E/IMG_1444.JPG" alt="Hampstead Tea" /><br />
Great form factor and stylish packaging. It wouldn&#8217;t really matter if the tea was shit, which given the flavour of Darjeeling Cherry, it probably is.<br />
<img src="http://lh3.ggpht.com/_ThR3R25Swd0/TJVSUa6kaMI/AAAAAAAAEu0/V3JqrGZE8Cw/IMG_1445.JPG" alt="Antipodes Water" /><br />
Can&#8217;t immediately think of a more bullseye execution than this. <a href="http://www.antipodes.co.nz/">Brilliant</a>.<br />
<img src="http://lh3.ggpht.com/_ThR3R25Swd0/TJVSRbU01FI/AAAAAAAAEug/ol1gy1ZhKDw/IMG_1440.JPG" alt="Warrnambool Cheese" /><br />
Great sense of locality and craftsmanship but executed in a modern way, rather than Ye Olde or Down Country design. Actually the cheese is only slightly above average and tastes relatively mass-produced, so they are investing a bit in dis-satisfaction here, but in terms of getting into my trolley, it&#8217;s full of win. </p>
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		<title>Sika Deer</title>
		<link>http://richardjackson.org/2010/06/24/sika-deer/</link>
		<comments>http://richardjackson.org/2010/06/24/sika-deer/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 13:20:56 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[japan]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://richardjackson.org/?p=567</guid>
		<description><![CDATA[Bought at the wonderfully named Ranking Ranqueen, a Nanoblock Sika Deer. His name is Frank.






]]></description>
			<content:encoded><![CDATA[<p>Bought at the wonderfully named <a href="http://www.ranking-ranqueen.net/">Ranking Ranqueen</a>, a <a href="http://www.diablock.co.jp/nanoblock/">Nanoblock</a> Sika Deer. His name is Frank.<br />
<a href="http://picasaweb.google.com/rjdotorg/2010Misc#5485957279108835650"><img src="http://lh3.ggpht.com/_ThR3R25Swd0/TCIJFFpAKUI/AAAAAAAAEmU/lw_jD2r0xNc/s912/IMG_1087.JPG" alt="Sika Deer" /></a><br />
<img src="http://lh5.ggpht.com/_ThR3R25Swd0/TCIGdrdYQEI/AAAAAAAAEls/VTFrzCT2WYI/s720/IMG_1079.JPG" alt="Sika Deer" /><br />
<img src="http://lh6.ggpht.com/_ThR3R25Swd0/TCIGe1aYIzI/AAAAAAAAElw/3289FCBciCw/s912/IMG_1080.JPG" alt="Sika Deer" /><br />
<img src="http://lh6.ggpht.com/_ThR3R25Swd0/TCIGgIiTVOI/AAAAAAAAEl0/qqgvCqy6rIE/s912/IMG_1081.JPG" alt="Sika Deer" /><br />
<img src="http://lh5.ggpht.com/_ThR3R25Swd0/TCIGg5ovRxI/AAAAAAAAEl4/USGYOFeuSw0/s912/IMG_1082.JPG" alt="Sika Deer" /><br />
<a href="http://picasaweb.google.com/rjdotorg/2010Misc#5485957279108835650"><img src="http://lh3.ggpht.com/_ThR3R25Swd0/TCIJFFpAKUI/AAAAAAAAEmU/lw_jD2r0xNc/s912/IMG_1087.JPG" alt="Sika Deer" /></a></p>
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		<item>
		<title>Donny Shoppo.</title>
		<link>http://richardjackson.org/2009/01/26/donny-shoppo/</link>
		<comments>http://richardjackson.org/2009/01/26/donny-shoppo/#comments</comments>
		<pubDate>Sun, 25 Jan 2009 22:14:14 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[melbourne]]></category>
		<category><![CDATA[photos]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[urbanism]]></category>

		<guid isPermaLink="false">http://richardjackson.org/?p=347</guid>
		<description><![CDATA[
Yes I am one of those suburban types who likes to pour scorn on anything beyond the perimeter of my usual traversal &#8211; i.e. anything much beyond, say, Camberwell in the East, Yarraville in the West, Brunswick in the North and Brighton in the South. And that&#8217;s being generous. But I had heard whispers that [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://lh6.ggpht.com/_ThR3R25Swd0/SXo0VViGzKI/AAAAAAAAC8w/0OOnit_tPkk/s640/IMG_0101.JPG" alt="Doncaster Shoppingtown" /></p>
<p>Yes I am one of those suburban types who likes to pour scorn on anything beyond the perimeter of my usual traversal &#8211; i.e. anything much beyond, say, Camberwell in the East, Yarraville in the West, Brunswick in the North and Brighton in the South. And that&#8217;s being generous. But I had heard whispers that the new Donny Shoppo (hereinafter DS) was a bit swisho and frankly I wanted to disprove such notions. The last time I went to DS was probably more than 10 years ago, and short of tearing the whole thing down I couldn&#8217;t see how you could improve it.</p>
<p>To paraphrase something I read somewhere recently, consumerism is based on the idea that we can all live like kings. (If someone knows who I&#8217;m paraphrasing, please tell me! It&#8217;s killing me!) Anyway, this insight seems to have been taken to considerable lengths at DS. With its sweeping spiral staircases, grand promenades, spacious air-conditioned vistas and momentously over-capitalised shops, its Chesterfield-infested &#8220;loungerooms&#8221; interspersed along the corridors and its concierge-style services, DS is certainly consumer indulgence on a massive scale. </p>
<p>The ranges of shops is awe-inspiring&#8230; Coles <strong>and</strong> Safeway, Myer <strong>and</strong> David Jones, Target <strong>and</strong> Big W. Not to mention suburban unlikelies including Bally, Calibre, Alannah Hill, MaxMara, Sass &#038; Bide, Mecca, Lacoste, That Shop, Christensen Copenhagen&#8230; this is city-centre shopping comes to the suburbs. </p>
<p>Like a good acolyte of pomo architectural theory I want to start yawning about place &#8211; how these shopping behemoths are somehow &#8220;placeless&#8221;, they lack the variegation and patina of the &#8220;real&#8221; city.<br />
On the other hand though, what about both/and? Isn&#8217;t this architecture entirely appropriate for this time and this place? And doesn&#8217;t variegation, all-too-often synonymous with civic dilapidation yet embraced by social elites as &#8220;texture&#8221; &#8211; hasn&#8217;t that now been shown to breed crime? DS steps lightly around such ideas. The shops&#8217; interior designers have done a good job of de-homogenisation on many shops &#8211; Mecca has an intriguingly decontextualised barrel roof, some shops have timber shopfronts a la 19th century. But in the best nature of self-convenient pomo adherence it&#8217;s STILL incredibly disorienting and good luck finding your way out. There aren&#8217;t nearly enough maps. Oh but of course, play, not purpose. Oops I forgot. Only the right kinds of play and the right kinds of purpose, i.e. the ones that make you spend the most money. </p>
<p>We had a very nice latte and a passable pizza. We wandered round and we nearly bought stuff. We marvelled at the state-of-the-art parking guidance system. (follow the green lights!) And the acres upon acres of shops. And the attractive food hall. And the (rather distant) views of the city through the enormous glass walls of the Food Court. I felt slightly dirty and slightly dirtier when I realised I might be<br />
<em>enjoying myself. </em> </p>
<p>BTW My photos are <a href="http://picasaweb.google.com/rjdotorg/DonnyShoppo#">here</a>, but they&#8217;re not terribly representative. You can get a better idea on <a href="http://flickr.com/search/?q=westfield+doncaster&#038;m=text">Flickr</a>.</p>
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